1 Table of Contents: “... -- Make friends with anxiety -- Get used to projections -- Be a dependable authority -- Learn to say...”

2 Table of Contents: “...; Watermarks; Subreports; Exporting capabilities; Class library dependencies...”

3 Table of Contents: “... -- The Tools pane -- The Summary tab -- The Search tab -- The Dependencies tab -- Toolbars -- Summary -- 2...”

4 Table of Contents: “... IS CONTEXT-DEPENDENT -- SHIFTING FRAMES -- FOUR FRAMES AND REFRAMES -- RARELY IS A SINGLE FRAME ADEQUATE...”

5 Table of Contents: “...; Ask Closed Questions or Open-Ended Questions, Depending on Your Goal...”

6 “.... Companies are dependent on technology to link personnel across cities, states, and countries, especially...”

7 “..., understand their thoughts and feelings, their point of view and solve problems between you depends on how...”

8 “... is money. And your ultimate success depends on your ability to present ideas and persuade others-quickly...”

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