1 Table of Contents: “... WEBSITES; PREFACE; INTRODUCTION; HOW TO USE THIS BOOK; SECTION 1: OVERVIEW; 1 WHAT IS SERVICE MANAGEMENT...”

2 Table of Contents: “...Getting started -- Basic principles of business management -- Basic principles of business...”

3 Table of Contents: “... to the Employer; Part III IMCA Performance Reporting Standards; Section 1: Introduction; Section 2: Manager Search...”

4 Subjects: “...Project management / Examinations / fast...”

5 Subjects: “...IBM Maximo asset management (Computer file) / blmlsh...”

6 Table of Contents: “...1. Introduction -- 2. Laying the foundation -- 3. Business analysis planning and monitoring -- 4...”

7 Table of Contents: “... PROCESS DESCRIPTION; 7.2 RISK MANAGEMENT; Chapter 8: Private Equity Portfolio Design; 8.1 THREE APPROACHES...”

8 Subjects: “...COMPUTERS / Business & Productivity Software / General / bisacsh...”

9 Subjects: “...Business enterprises / Computer networks / Management / Examinations / Study guides...”

10 Table of Contents: “...Technology Responsibilities -- Management Responsibilities -- Difference between Architecture...”

11 Table of Contents: “... tasks; 1.2 Manage relationships and keys; Specifying primary keys; Setting and viewing relationships...”

12 Table of Contents: “...; Contents at a Glance; Table of Contents; Introduction; About This Book; Conventions Used in This Book; What...”

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