MPG.eBooks - Search Results - ("mastery" or ("masters" OR "master"))

by Solomon, Micah
Published 2012

AMACOM, American Management Association

Table of Contents: “...CHAPTER 3 Timeless Customer Service Done Right--and Wrong: Mastery Versus CatastropheThe Masterful...”

by Robinson, Thomas R., Henry, Elaine, Pirie, Wendy L., Broihahn, Michael A.
Published 2015

John Wiley & Sons

“... Master analysis for clues into operations and risk characteristics International Financial Statement...”