1 Table of Contents: “... the Cards; A Precedent Set: United Breaks Guitars; Burning Money; Too Fat to Fly Southwest; The Amplifier...”

2 Table of Contents: “...; The Reliant Trainee; The Sniper; How to Handle Snipers Whose Reputation Precedes Them; What to Do If You're...”

3 “... that precede violence. In addition, the book demonstrates proven methods for properly, and effectively...”

4 “... investment priority for companies of all sizes. As storage takes precedence, the following major initiatives...”