1 Table of Contents: “... -- 2 ONE-DAY CHANGE MANAGEMENT TRAINING WORKSHOP -- One-Day Workshop Objectives -- One-Day Workshop...”

2 Table of Contents: “...Ch. 1 Parameters of Knowledge Management Success / J.-Y. Oh -- Introduction -- Foundation...”

3 Table of Contents: “... Among Upper Management; 1.6 Questions to Consider for Your Company or Function; 2 Business Intelligence...”

4 Table of Contents: “...''I''m not going to do it -- and you can''t make me''The top-down and bottom-up management myths...”

5 Table of Contents: “... the Components of Your Strategic Inbound Plan -- Setting goals and objectives based on your baseline assessment...”

6 Table of Contents: “... Workshop Objectives -- Two-Day Workshop Overview -- Day-One Overview -- Day-Two Overview -- Two-Day...”

7 Table of Contents: “...: Promotions; Promotions within the 'promotional' mix; The 12 core promotional objectives; Value and price...”

8 Table of Contents: “... to Questions -- Training Room and Participant Management -- A Word About Dealing With Difficult Participants...”

9 Table of Contents: “...Goals : define a clear survey purpose -- Objectives : the pros and cons of focusing on employee...”

10 Table of Contents: “...Journaling -- Responding to Questions -- Training Room and Participant Management -- A Word About...”

11 Table of Contents: “... Introduction and objectives; 1.1 Why write this book? Who might find it useful? Why five volumes?; 1.1.1 Why...”

12 Table of Contents: “... Kremser, and Thorvald Haerem -- Chapter 2. Putting things in place: institutional objects...”

13 Table of Contents: “... native class; Using object models to create cleaner code; Creating the ObjectModel class; Using...”

14 Table of Contents: “... Networker; Activate Your Networker Identity; Manage Your Mindset; 2 Take a Strategic Approach...”