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dewey-ones:"302 - Social interaction"
dewey-ones:"610 - Medicine & health"
dewey-ones:"658 - General management"
language:"English"
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1
Prescription for excellence : leadership lessons for creating a world-class customer experience from UCLA Health System
by
Michelli, Joseph A.
Published 2011
McGraw-Hill
Table of Contents:
“
... -- Service Excellence -- Sustainable success through service without bounds -- Your follow-up care
plan
...
”
Call Number:
R728.2
Read Now
2
Managing health programs and projects
by
Longest, Beaufort B.
Published 2004
Jossey-Bass
“
... of communicating, probes the fundamentals of program
planning
, explains budgeting, covers staffing for programs...
”
Call Number:
RA427
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