1
by Kalbach, James
Published 2020
O'Reilly Media, Inc.
... employee experience-along with the latest mapping techniques Learn how to create diagrams that account...

2
by Gonçalves, Alex
Published 2017
Apress
...) or too basic and do not take strategy into account. They also lack an overview of the entire process...

3
by Lopp, Michael
Published 2016
Apress