1 “.... Each book in the series focuses on a specific aspect of healthcare that has demonstrated significant...”

2 “.... This book doesn't just demonstrate the immense potential of health care reengineering to revolutionize...”

3 “.... They demonstrate how to utilize Six Sigma's Define, Measure, Analyze, Improve, and Control (DMAIC) process...”

4 “... demonstrate how change needs to start at the top-whether you're an executive, a governing board member, a...”