1 Table of Contents: “... -- Structure: co-ordination and conflict -- Rising to the global challenge : lead, trust and support...”

2 Table of Contents: “... -- Chapter 4. Topography: the characteristics of a structure -- Chapter 5. Adaptation in situ: levers...”

3 Table of Contents: “... and a culture of collaboration -- Using CompStat : a structured method for generating collaboration...”

4 Table of Contents: “... : building an effective process system -- Creating the structure of your process system -- Creating...”

5 “... improvements in the private and government sectors. Demonstrating how to structure the components of your...”