1 Table of Contents: “...Prologue: making waves -- From land to information -- Technology's trespass -- The journey to how...”

2 Table of Contents: “... Waves -- Empower Team Communication -- Just Say NO! -- Just Ask -- What SHIFT Will You Make? -- Part III...”

3 Table of Contents: “...How: Why How We Do Anything Means Everything; Contents; Foreword; Preface; Prologue: Making Waves...”