1 Table of Contents: “...; BRM RESPONSIBILITIES; SKILLS, COMPETENCIES AND KNOWLEDGE; INTERFACES AND DEPENDENCIES; 4 TOOLS...”

2 Table of Contents: “...; Ask Closed Questions or Open-Ended Questions, Depending on Your Goal...”

3 “... the electronic gear we depend on every day is made possible. In addition to all the content you've come to expect...”

4 “... is money. And your ultimate success depends on your ability to present ideas and persuade others-quickly...”