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dewey-ones:"158 - Applied psychology"
dewey-ones:"381 - Commerce"
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The mind of the customer : how great companies like UPS, Lexus, and Nokia have reinvented the sales process to accelerate their customers' success
by
Hodge, Richard
Published 2006
McGraw-Hill
Table of Contents:
“
.... 5. Aligning with executives -- Ch. 6. Giving customers what they want -- Ch. 7.
Traveling
among...
”
Call Number:
HF5438.25
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