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1
by LYNN, Adele B.
Published 2008
AMACOM
Table of Contents: “... -- Competency 2: Initiative and Accountability -- Competency 3: Goal Orientation -- Competency 4: Optimism...”
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2
by Mersino, Anthony C.
Published 2013
American Management Association
“...Research indicates that emotional intelligence (EI) accounts for an astonishing 70-80 percent...”