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1
by Mortensen, Kurt W.
Published 2008
AMACOM/American Management Association
Table of Contents: “... -- PQ skill #2: Understanding how your audience thinks -- PQ skill #3: Instant rapport and social...”
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2
by Decker, Ben, Decker, Kelly
Published 2015
McGraw Hill Education
“... years; this guidebook shows that becoming a great communicator takes just two things: a smart game plan...”