1 Table of Contents: “... to Reduce Fear and Negativity; 4 Emotional Contagion: Spreading Coherence in a Team; Spawning Good Cheer...”

2 “...HBR emotional intelligence series...”

3 “.... You have a million things to think about and loads of emotions to process all at once. You also cannot...”

4 “.... It has a million things to think about, and emotions to process, it cannot be relied on to remember...”

5 “... brain is a very poor filing cabinet. We have a million things on our minds and nearly as many emotions...”

6

7 “.... Research shows that appealing to human emotion can help you make your case and build your authority as a...”