1 “..."This book is about persuading people to change their mind. In this book, we're going to lay out...”

2 “... sum up how their company stands out from the pack in only a few minutes. They work with a sense...”

3 “... will be noticed'and rewarded In this paperback edition, Bardwick points out that although the "fear" element has...”

4 “.... Learn just when you need to or well in advance; read it at your desk or on the move; dip in and out...”

5 “... they still find ways to place continuous improvement on the back burner. Frequently sought out...”

6 “... the impact that would have on your life and fortunes. How to Influence People takes these ideas out...”

7 “.... Attachment behavior is an instinctual response born out of our earliest days of life and impacts how we...”

8 “...Bringing out the best in others is good business. When we bring both respect and interpersonal...”

9 “... from left field, and brainstorm out loud; it creates a culture in which a minor flub or momentary lapse...”

10 Table of Contents: “... for the Fun of It; Sounding Off; Laughing Out Loud; Letting Your Face Do the Talking; Using the Emotion Shape...”

11 “..., and brainstorm out loud; it creates a culture in which a minor flub or momentary lapse is no big deal, and where...”

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