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2 “... to create and shape our future world.Written and edited by Professor David Baker and Wendy Evans, the volume...”

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4 Table of Contents: “... -- Refocusing distinctive capabilities : strategic shifts in Harvard's Baker Library services / Cynthia...”

5 Table of Contents: “... : an introduction for library administrators / Elizabeth Baker -- The emotionally intelligent mentor / Michael A...”

6 “... Baker for his help during the production of this book. September 1992 Tony McEnery Chris Paice Contents...”