1 “... for you and your organization, how to build a socially enabled team that puts the customer experience...”

2 Table of Contents: “... Relationships -- Six Phases of Strategic Relationships -- Strategic Relationship Planning in Your Organization...”

3 Table of Contents: “...Part I. Getting started with social collaboration -- part II. Organizing work with social...”

4 Table of Contents: “...+ -- Content is the glue that binds us together -- If you build it, they will come : organizing events...”

5

6 Table of Contents: “... Concept?; Employees Perform Better in Flat Organizations; Change Is the Result of Insurmountable Market...”

7 “..., organizations, and individuals alike are using mass collaboration to revolutionize not only the way we work...”

8 “... project plan to organize your networking efforts.-Speak effectively and comfortably with your networking...”