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1
by Haq, Rashed
Published 2020
John Wiley & Sons, Inc.
Table of Contents: “... of AI -- PART II Artificial Intelligence in the Enterprise -- Chapter 3 AI in E-Commerce and Retail...”
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2
by Belew, Shannon
Published 2014
American Management Association
Table of Contents: “... Commerce, and Social Support; Meeting the Demands of the Social Customer; Capturing the Customer Experience...”