1
by Murray, Katherine
Published 2008
Microsoft Press

3
by Jones, Peter
Published 2010
McGraw-Hill

5
by Braganca, Vinicius D. G.
Published 2012
IBM

6
by Calder, Alan
Published 2008
IT Governance

7
by Kraft, Christian
Published 2012
Apress

8
by Braswell, Byron
Published 2004
IBM, International Technical Support Organization

10
by Fairhurst, Danielle Stein
Published 2012
John Wiley & Sons

11
by Russel, Charlie
Published 2011
O'Reilly Media

13
by Krausz, Michael
Published 2013
IT Governance Pub.

14
by Nelson, Stephen L.
Published 2022
For Dummies

15
by Grimes, Roger A.
Published 2022
Wiley

16
by Woods, Dan
Published 2003
O'Reilly

17

18
by Bravo, Cesar, Toska, Desilda
Published 2023
Packt Publishing

20
by Swithinbank, Peter, Izuno, Arisa, Badawi, Hossam, He, Jenny
Published 2006
IBM Corporation