1 Table of Contents: “...Introduction -- Building the Social into System Design -- Ethnography as Cultural Theory -- ‘New...”

2 Table of Contents: “...Précis -- Ethnography and Systems Design -- Our Kind of Sociology -- Finding the Animal...”

3 Table of Contents: “...Ethnography, Fieldwork, and Design: Preliminary Remarks -- Ethnography, Fieldwork, and Design...”

4 Table of Contents: “... Messaging and Presence Services: Mobile Future, CSCW and Ethnography...”

5 Table of Contents: “...Prologue -- Reading and Interpreting Ethnography -- Using Curiosity, Creativity, and Surprise...”

6 “... and motivations behind basing technology design on ethnography. The focus throughout is on generating...”

7 Table of Contents: “... Mobile Communications in the Twenty-first Century City -- 3 From Ethnography to Use -- 6 Seeing...”

8 Table of Contents: “... Treatment: -- WebDAV -- Informing Collaborative Information Visualisation Through an Ethnography...”

9 Table of Contents: “... Interfaces -- Creating DMI's to Allow Non-Musicians to Create Music -- Music, Design and Ethnography...”

10 Table of Contents: “...: BPR and Ethnomethodologically Informed Ethnography in CSCW -- ECSCW’95 Directory: Authors...”

11 Table of Contents: “... visualisation through an ethnography of ambulance control -- Moving document collections online: The evolution...”

12 “... ethnography, experiments, discourse analysis, gesture analysis, psycholinguistic analysis, artistic...”

13 Table of Contents: “... of System ‘Failure’ and Operator ‘Error’ -- The Interactional Affordances of Technology: An Ethnography...”

14 Table of Contents: “...: Informal systems of expertise sharing -- Seeing Ethnographically: Teaching ethnography as part of CSCW...”

15 Table of Contents: “... for Quality Home Care Delivery -- Ethnography in Parallel -- Lessons Learnt Working with Performance Data...”

16 Table of Contents: “... Workflows -- Browsing and Searching -- Mixing Research Methods in HCI: Ethnography Meets Experimentation...”

17 Table of Contents: “...: An Ethnography of Key Artifacts and Processes -- Text-Mining of Hand-Over Notes for Care-Workers in Real...”

18 Table of Contents: “... Ethnography: Double Binds and Design Challenges -- What Could Safety Research Contribute to Technology Design...”