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1
by Kapitulik, Eric, MacDonald, Jake
Published 2019
John Wiley & Sons, Inc.
Table of Contents: “... Between Timing and Tone and Volume; Be Positive and Be Specific!...”
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2
by Chanoff, Sasha, Chanoff, David
Published 2016
Berrett-Koehler Publishers
“....' Working in the violence-torn Congo, he was charged with evacuating a specific group of refugees. Then he...”