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1
by Militello, Frederick C.
Published 2002
Financial Times/Prentice Hall PTR
Table of Contents: “... Objectives -- Research Participants -- Summary -- Endnotes -- CH36;CHAPTER 2 Emotional Competencies58...”
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2
by Hehman, Eric
Published 2015
Wiley
Table of Contents: “...-or Shouldn't; Section III: Emotional Challenges ... and Solutions; Chapter 8: It's Not Just an Office; Know...”