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by Alniacik, Esra, Gardberg, Naomi, Devinney, Tim, Korschun, Daniel
Published 2013
Published 2013
MIT Sloan Management Review
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by Reeves, Martin, Lotan, Hen, Legrand, Julien, Jacobides, Michael
Published 2019
Published 2019
MIT Sloan Management Review
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by Unruh, Gregory, Toffel, Michael, Kiron, David, Posner, Bruce
Published 2013
Published 2013
MIT Sloan Management Review
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by Brown, Bryan, Carlson-Neumann, Karri S., Filley, Mark, Gu, Weiming
Published 2016
Published 2016
IBM, International Technical Support Organization
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by Wood, J. Keith, Engelke, Jens
Published 2012
Published 2012
IBM Corporation, International Technical Support Organization