MPG.eBooks - Search Results - "economics"

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A new approach to automating services : companies are achieving productivity gains by using software robots to perform routine, rules-based service processes : if implemented well,...

by Lacity, Mary Cecelia, Wilcocks, Leslie P.
Published 2016

MIT Sloan Management Review

Subjects: “...Automation / Economic aspects / http://id.loc.gov/authorities/subjects/sh85010117...”

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Four ways jobs will respond to automation : the level of threat to a given profession depends on two factors, the type of value provided and how it's delivered

by Latham, Scott, Humberd, Beth
Published 2018

MIT Sloan Management Review

Subjects: “...Automation / Economic aspects / http://id.loc.gov/authorities/subjects/sh85010117...”