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2 “..., SocialMention, BrandsEye, Heartbeat, and Alterian. He concludes with a practical eight-step social media...”

3 “... software engineering perspective with an eye toward frictionless development, best practices, and build...”

4 “... contemplating life as a data analyst, this book is an eloquent eye-opener on what to expect and how to get...”

5

6 “... an up-to-date approach to post-incident reviews that embraces the human element and adds more eyes...”