1
by Marchat, Hugues
Published 2011
Eyrolles

2
by Helluy, Arnaud, Durand, Xavier
Published 2011
Editions d'Organisation

3
by Carnegie & Associates, Dale
Published 2017
Ascent Audio

4
by Lurie, Alan J.
Published 2012
FT Press Delivers

6
by Lacroix, Stéphane, Bénéteau, Emilie
Published 2012
Eyrolles

7
by Young, Lynette
Published 2013
Que

8
by Reed, Mr. Jon
Published 2010
Pearson Business

9
by Peck, Dave D.
Published 2011
John Wiley & Sons

11
by Davis, Jennifer, Daniels, Ryn
Published 2018
O'Reilly Media

12
[FTPress Delivers]

16
by Spiegel, Markus, Schmiedel, Theresa, Brocke, Jan vom
Published 2017
MIT Sloan Management Review

19
[FTPress Delivers]

20
by Ganci, John
Published 2004
IBM, International Technical Support Organization