1
by Hunter, David
Published 2014
Wiley

2
by Davenport, Thomas H.
Published 2013
FTPress Delivers

3
by Devang, Asher, Kruse, Christian, Parker, Andrew, Parker, Andy
Published 2016
MIT Sloan Management Review

6
by Chan, Kimmy, Adjei, Mavis, Avery, Jill, Auh, Seigyoung
Published 2014
MIT Sloan Management Review

8
by Posner, Bruce
Published 2015
MIT

9
by Chen, Whei-Jen
Published 2015
IBM Corporation, International Technical Support Organization

10
by Barlow, Mike
Published 2015
O'Reilly Media

11
by Oram, Andrew
Published 2019
O'Reilly Media

15
by Barlow, Mike
Published 2015
O'Reilly Media

16
by Review, MIT
Published 2018
MIT Sloan Management Review

17
by Mangelsdorf, Martha
Published 2015
MIT Sloan Management Review

18
by Leal, Silvia, Filgueira, Jorge
Published 2017
LID Editorial