1 Table of Contents: “...: You're in -- Good Com pany 201 -- Chapter 12. Teaching Teens How to Serve -- Your Customers: How Well...”

2 Table of Contents: “... for Sure: How to Lose That Superstar Very Well...”

3 Table of Contents: “...-Improvement Planning -- Good Work Habits: Lesson Plan 4-Wellness -- Good Work Habits: Lesson Plan 5-Planning a...”

4 “... is that, with training, employees can learn how to work well under pressure. This practical pocket guide for managers...”

5 “..., as well as brand-new research on first-wave and second-wave millennials. An essential handbook...”

6 “...-by-step instructions -Explore new research on second wave millennials ('Generation Z') as well...”

7 “... ('Generation Z') as well as continuing research on the first-wave Millennials ('Generation Y'); Teach...”

8

9 “..., as well as his ongoing research into the working lives of people born after 1963, The Manager's Pocket...”