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1
by Scott, Gini Graham
Published 2008
AMACOM
Table of Contents: “...Managing conflict with the ERI model -- Dealing with the emotions -- Using your reason -- Working...”
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2
by Scott, Gini Graham
Published 2007
AMACOM
“...This work draws from entertaining real-life stories to illustrate real-world solutions. It shows...”
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3
by Scott, Gini Graham
Published 2009
AMACOM
Table of Contents: “... of your life...”