1 Table of Contents: “... in Human History; Open for Business; The Long Tail of Marketing; Tell Me Something I Don't Know, Please...”

2 Table of Contents: “... millions of evangelists to tell your story -- Audio and video drive action -- The content-rich website...”

3 Table of Contents: “...Note continued: Tell the Truth: The Power of Authenticity -- Customer Disservice: The Little Things...”

4 Table of Contents: “... to tell your story -- 5. The new rules of news releases -- 6. Audio content delivery through podcasting...”