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Service orient or be doomed! : how service orientation will change your business
by
Bloomberg, Jason
Published 2006
Wiley
Table of Contents:
“
...The business inflexibility trap -- If you're in a hole, the
first
thing
to do is stop digging...
”
Call Number:
HD30.213
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600 - Technology
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620 - Engineering & allied operations
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658 - General management
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Bloomberg, Jason
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Schmelzer, Ron
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