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author_facet:"Sawatani, Yuriko"
dewey-ones:"658 - General management"
language:"English"
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1
Serviceology for Designing the Future : Selected and Edited Papers of the 2nd International Conference on Serviceology
Published 2016
Springer Japan
Table of Contents:
“
... of Their
Emotional
Value -- Workshop-based Policy Platform for Public-Private Partnership (WP5): Designing Co...
”
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2
Serviceology for Smart Service System : Selected papers of the 3rd International Conference of Serviceology
Published 2017
Springer Japan
Table of Contents:
“
... Proposal of the
Emotion
Hierarchy Diagram for Designing the Service Processes -- A Creed for Service...
”
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Author: Sawatani, Yuriko
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Classification: 658 - General management
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Language: English
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658 - General management
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English
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Springer eBooks 2005-
2
Author
Sawatani, Yuriko
Hara, Tatsunori
1
Kwan, Stephen
1
Maeno, Takashi
1
Spohrer, James
1
Takenaka, Takeshi
1
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