1
by Sander, Peter J.
Published 2012
McGraw-Hill
Table of Contents: ...1. Born -- 2. Born again -- 3. Model -- 4. Customer -- 5. Vision -- 6. Culture -- 7. Product -- 8...

2
by Sander, Peter J.
Published 2022
McGraw Hill-Ascent Audio
... around a specific game-changing customer issue. Culture-Create an environment filled with people who...