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1
Published 2010
Springer Berlin Heidelberg
“... coverage of the most critical success factors of BPM. "The practice of Business Process Management has...”
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2
Published 2010
Springer Berlin Heidelberg
“... that is unique in its coverage of the most critical success factors of BPM.   "The practice of Business Process...”
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3
Published 2015
Springer Berlin Heidelberg
“... critical success factors of BPM. The second edition of this handbook has been significantly revised...”
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4
Published 2015
Springer Berlin Heidelberg
“... critical success factors of BPM. The second edition of this handbook has been significantly revised...”