1 Table of Contents: “...Cover -- Contents -- How to create an action plan for change -- Efficacy advert -- Corporate advert...”

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3 Table of Contents: “...: understand the basics -- Step 2: define the "why" and the "what" -- Step 3: create your project plan -- Step...”

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5 Table of Contents: “...: Setting up your project -- Defining your project -- Objectives, deliverables and tasks -- Building a plan...”

6 Table of Contents: “...: Identifying changes -- Chapter 5: Plan the change -- Chapter 6: Change and do the day job -- Chapter 7...”

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