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author_facet:"Michelli, Joseph A." dewey-ones:"158 - Applied psychology" dewey-ones:"670 - Manufacturing" product_txtF_mv:"O'Reilly"

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The Starbucks experience : 5 principles for turning ordinary into extraordinary

by Michelli, Joseph A.
Published 2007

McGraw-Hill

Call Number: HD9199.U54

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Michelli, Joseph A.

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