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Digital customer service : transforming customer experience for an on-screen world
by
DeLisi, Rick
,
Michaeli, Dan
Published 2021
John Wiley & Sons, Inc.
Table of Contents:
“
... to Demand </p> <p>Never
Going
Back Again</p> <p>Story: Three Sad Faces </p> <p>Evolution of Customer Service...
”
Call Number:
HF5415.5
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Michaeli, Dan
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