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1
by Yetter, Aaron, Mathena, Justin, Hostetler, Hoss
Published 2009
Apress
Table of Contents: “...The Evolution of CRM and Microsoft Dynamics CRM -- The Evolution of CRM -- Microsoft CRM...”
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2
by Mathena, Justin
Published 2009
Apress
Table of Contents: “...The Evolution of CRM; Microsoft CRM in the Market; Planning Your CRM Initiative; Initiating...”