1 Table of Contents: “... -- Chapter 12 Adaptability and Flexibility -- Chapter 13 Cultural Intelligence and Diversity Consciousness...”

2 Table of Contents: “... support tools; Making KPIs Work in Your Business; Create a KPI culture; Decide on the right KPI framework...”

3 Table of Contents: “.... III. Learning and improving performance -- 9. Fostering a performance-driven culture ; 10. Leveraging...”

4 “... to leverage the coming changes in technology, employment, and culture; the potential impact...”

5 Table of Contents: “... Competency acquisition analytics -- 57 Employee performance analytics -- 58 Corporate culture analytics -- 59...”