1 Table of Contents: “... to 50% of Your Time -- Chapter 13. Gossip, Rumors, and Lies -- An Unacceptable Amount of Crap -- A Well...”

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3 Table of Contents: “... tell me with some accuracy the state of the business? (Or could you go to someone somewhere and figure...”

4 “...He pulls no punches and tells stories he probably shouldn't. But they are massively instructive...”

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6 “... is principled consistency, because small things done well time and again without fail build trust and respect...”