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1
by Decreusefond, Laurent
Published 2012
J. Wiley & Sons
Table of Contents: “...; 5.1. The number of customers in the queue; 5.2. Pollacek-Khinchin formulas; 5.3. Sojourn time; 5.4...”
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2
by Limnios, N., Oprisan, G.
Published 2001
Birkhäuser
Table of Contents: “... Processes -- 2 Markov Renewal Processes -- 2.1 The Semi-Markov Kernel -- 2.2 Processes Associated to a Semi...”