1
by Kloppenborg, Timothy, Shriberg, Arthur, Venkatraman, Jayashree
Published 2003
Berrett-Koehler Publishers
Table of Contents: ... Principles; Second Project Quality Pillar: Process Improvement; 2.1 Adopt or Develop Quality Policy; 2.2...

2
by Kloppenborg, Timothy, Petrick, Joseph
Published 2002
Berrett-Koehler Publishers
Table of Contents: ... Principles; Second Project Quality Pillar: Process Improvement; 2.1 Adopt or Develop Quality Policy; 2.2...