1 Table of Contents: “...Continued; Getting Started Checklist; ; Maintain the Business Preparedness Plan; What...”

2 Table of Contents: “... and the organizing process -- chapter 10. Creativity and the planning process -- chapter 11. Creativity...”

3 Table of Contents: “... Meaningful Plan; Be Decisive Based on Facts and Data...”

4 Table of Contents: “... Analysis; Apply Tools and Techniques for Solutions; Make Recommendations; Plan and Execute; Lean 101...”

5 Table of Contents: “... and Effectie Listening -- chapter 5 Preparing the Communciations Management Plan and Establishing an Issues...”