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1
by Kliem, Ralph L.
Published 2011
CRC Press (Taylor & Francis Group)
Table of Contents: ... Envision; An Overview; Identify Stakeholders; Take a Systems Approach; Conduct a Gap Analysis of What...

2
by Kliem, Ralph L.
Published 2008
Auerbach Publications
Table of Contents: ... Management Process -- chapter 6 Drafting and Publishing Documentation -- chapter 7 Conducting Meetings...