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1
by Galbraith, Jay R., Downey, Diane, Kates, Amy
Published 2002
AMACOM American Management Association
Table of Contents: “...From Training to LearningSummary; Chapter Seven: Implementation; Planning; Managing Skepticism...”
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2
by Kesler, Gregory, Kates, Amy
Published 2016
John Wiley & Sons, Inc.
Table of Contents: “... Plans-The Front End of the Handshake; Shared and Controllable Profit-and-Loss Targets; Communicating...”