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The customer experience edge : technology and techniques for delivering an enduring, profitable and positive experience to your customers
by
Soudagar, Reza
,
Iyer, Vinay
,
Hildebrand, Volker
Published 2011
McGraw Hill-Ascent Audio
Subjects:
“
...
Service
à la clientèle / Innovations...
”
Call Number:
HF5415.335
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2
The customer experience edge : technology and techniques for delivering an enduring, profitable, and positive experience to your customers
by
Soudagar, Reza
Published 2012
McGraw-Hill
Table of Contents:
“
... -- Mini profile: "Cardinal health transforms customer experience with a cross-company
service
system...
”
Call Number:
HF5415.335
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