1 Table of Contents: “...Introduction : beyond the clichés and worn-out talk about generations -- Coaching for catalysts...”

2 Table of Contents: “... -- Step 7 Bring Out the Best in Others -- Step 8 Plan, Measure, and Adjust -- Step 9 Manage Change...”

3 Table of Contents: “... Are Unstoppable! Wiping Out Limitations to Results ; 9 Using High-Impact Middle Management to Make the Most...”

4 Table of Contents: “... -- Chapter 1: How to Get the Most Out of This Book -- Chapter 2: How to Help managers Learn and Grow...”