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social management » local management, social engagement, hospital management
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1
by Ashkanasy, Neal M.
Published 2012
Emerald
Table of Contents: “...Overview : experiencing and managing emotions in the workplace / Neal M. Ashkanasy, Charmine E.J...”
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2
by Härtel, Charmine E. J.
Published 2011
Emerald
Table of Contents: “... / Nicholas Clarke, Nomahaza Mahadi -- ch. 10. Managing negative emotions in emergency call taking : a heat...”