1 “...The New York Times and Washington Post bestseller that changed the way millions communicate...”

2 “... Times bestseller and business classic has been fully updated for a world where skilled communication...”

3 “... Times bestseller and business classic has been fully updated for a world where skilled communication...”

4 “...The New York Times bestselling guide to leading positive change in any organization--updated...”

5 “... than learning to influence. From the bestselling authors who taught the world how to have Crucial...”

6 “... their bestselling classic to provide even more ways to help you take the lead in any tough conversation: New...”

7 “...From the bestselling authors who taught the world how to have Crucial Conversations comes the new...”

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